Medical Records

Medical Records

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ensures that all medical records are deemed private and that an individual may obtain copies of their own medical records upon completion of a written consent form also known as the Authorization to Release Information Form.


Fees

As a courtesy, each Advantage client is allowed ten (10) copied pages from his or her own record, at no charge, per year [upon receipt of written Authorization].  However, any additional pages incur our standard processing fee:  1 – 20 pages = $15.00; each page over 20 = .65 each*.

*Please note:  If you (an Advantage client) wish to obtain extensive records for legal and/or disability purposes, please have your legal representative and/or the Social Security Administration request your medical records. This will relieve you (the client) and your attorney of duplicate processing fees.


Authorization to Release Information

You may request a copy of specific records from Advantage by completing the ‘Authorization to Release Information’ form.  This form is a legal document.  It must be fully completed in order to be valid. 


Submission of Request

You may submit the completed form at any Advantage site in person; via FAX to Medical Records:  706-389-6775; or via email to:  jwilson1@advantagebhs.org.


Receipt of Records

Record requests are processed in the order in which they are received by the Medical Records department.  Due to the volume of in-coming requests, standard processing time is 5 – 10 business days.  Out-going records may be mailed or faxed.